Information

Useful Information about your appointment at HUSH Hair & Beauty Salon in Birmingham

Arrivals

Time slots are allocated in accordance with the services and treatments that you require. After 15 minutes, your appointment may be given to waiting customers.

Cancellations

HUSH Hair & Beauty Salon requires 24 hours’ notice to cancel any appointment, or 50% of the treatment will be charged. Please note that we require credit/debit card details and £15 deposit for all appointments.

Skin Tests

New colour clients (hair colour and eyelash tint) will need a skin test 48 hours prior to appointment.

Medical Advice

Certain treatments are subject to a medical questionnaire. Consultations are carried out to ensure you are advised accordingly.

Gift Vouchers

Gift vouchers are available for an amount or treatment of your choice. They are valid for a period of 12 months from the date of purchase and are non-refundable.

Free Roam Policy

We are a Free Roam Salon. If you wish to move to a different stylist or therapist, we promise not to be offended.

We offer you the option to select the stylist or therapist of your choice each time you visit – it is all part of our service to you.

Complimentary Fringe Trim

We offer complimentary fringe trims in between hair cuts. You are entitled to one complimentary fringe trim within 6 weeks of your last hair cut.

Comments and Feedback

If you are unsure or dissatisfied with any part of your service, please inform the hair stylist or therapist immediately. Your service is our priority and we are always happy to help with your queries.